Delivery & Pickup FAQs

Delivery FAQs

How much does delivery cost?

For all orders there is a $10 flat delivery fee for up to 10 Cases, with no minimum purchase required. Orders over 10 Cases, will attract additional delivery fees which will be charged at checkout.

How long does delivery take?

We have various delivery options to suit all occasions, from as little as 1hr to ordering up to 6 days in advance. Please select your desired delivery option upon checkout.

You can also view the available Delivery & Pickup hours for each store at checkout.

Can I track my order?

Once you’ve placed your order, we’ll send you updates via email which include your order confirmation and tax invoice.

We’ll also provide you with real time driver tracking so you can follow your order and know where it’s currently located. On the off chance we're running late, we'll contact you and let you know your revised estimated delivery time.

Can I change my delivery time?

Certainly, we understand things change, so we try to be flexible as possible by allowing you to request a new delivery time - right up until a driver has been booked and is heading to the store to pick up your order. To do this please contact Charles Hotel (the store fulfilling your order) on (08) 9444 1051.

Can my order be left unattended?

Unfortunately, we cannot leave orders unattended. The order must be accepted by the recipient as shown on the delivery receipt. The driver will also check photo ID.

Who can receive my order?

The order must be accepted by the recipient as shown on the delivery receipt. The driver will also check photo ID.

What happens if my order arrives damaged?

Upon receiving your order, please check all items carefully. If there is a problem with your order, please contact Charles Hotel (the store fulfilling your order) on (08) 9444 1051.

Pickup FAQs

How much does pickup cost?

There is no fee for using Pickup orders. Simply select the desired time and your order will be ready to collect from your local Bottlemart store.

How quickly can I get my order?

Your order will be available for Pickup in as little as 30mins or at the time you requested at checkout.

Can someone else pick up my order?

Due to strict regulations, the person collecting the order must be the person who placed the order. You’ll also need to show photo ID upon collection.

Local Delivery

We deliver to addresses in Wembley, Jolimont, Floreat Forum, Floreat, West Perth, Kings Park, Dianella, Inglewood, Bedford, Osborne Park, Herdsman, Northbridge, Highgate, Perth, Yokine South, Mount Lawley, Menora, Coolbinia, West Leederville, Leederville, Yokine, Tuart Hill, Dog Swamp, North Perth, Glendalough, Mount Hawthorn, Joondanna 

Check your address and availability
9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm 11pm
Monday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Tuesday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Wednesday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Thursday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Friday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Saturday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm
Sunday
10am - 12pm
1pm - 3pm
4pm - 6pm
11am - 1pm
2pm - 4pm
5pm - 7pm
12pm - 2pm
3pm - 5pm
6pm - 8pm

Pickup

Collect your order from the Charles Hotel Bottlemart store during your chosen time.

9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm 7pm 8pm 9pm 10pm 11pm
Monday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Tuesday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Wednesday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Thursday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Friday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Saturday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm
Sunday
10:30am - 11am
11:30am - 12pm
12:30pm - 1pm
1:30pm - 2pm
2:30pm - 3pm
3:30pm - 4pm
4:30pm - 5pm
5:30pm - 6pm
6:30pm - 7pm
7:30pm - 8pm
8:30pm - 9pm
9:30pm - 10pm
10:30pm - 11pm
11am - 11:30am
12pm - 12:30pm
1pm - 1:30pm
2pm - 2:30pm
3pm - 3:30pm
4pm - 4:30pm
5pm - 5:30pm
6pm - 6:30pm
7pm - 7:30pm
8pm - 8:30pm
9pm - 9:30pm
10pm - 10:30pm
11pm - 11:30pm